COLLECTOR POLICIES

CUSTOMIZATION 
  My fine jewelry may be customized in your preference of diamonds and/or color gemstones as well as a variety of precious metals.  
Custom orders may have a delivery window of up to four weeks, and longer for personalization, but you will be informed every step of the way. 
Common questions about custom design you may view here
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LAYAWAY
I understand your fine jewelry purchases are important to you. If you are not in the position to acquire your coveted piece and are planning to save for it, I have implemented a layaway plan for purchases over $1000.00 USD
Please contact me for more information.
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PHOTOGRAPHY
Capturing the luster of precious metals and the brilliance of diamonds and gemstones is extremely difficult. The lens and editing techniques will never relay how beautiful each piece is and more importantly, how it will feel in your possession. Please refer to our styled images via social media for image variation and/or request additional images and video if you feel necessary prior to purchase.
I am happy to accommodate such requests.
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PAYMENTS/DEPOSITS
You may make your purchases in person at my gallery, over the phone, or through my website and social media from the comfort of your own home. All made-to-order jewelry require payment in full or a 50% deposit at the time of purchase. If you would like to make a deposit while we work on your order, please contact me first and I will send you an invoice to begin. I reserve the right to cancel your order, for any reason, with a full refund should I feel you cannot and will not be satisfied with our policies and/or workmanship. I strive for the highest level of satisfaction and understanding with every transaction, if you should need further clarification on the payment policies, please contact me prior to placing your order and I will be happy to assist you.  
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RETURN POLICY
Please contact within 3 days of purchase to exchange or receive a store credit. Your return must include the receipt and original packaging to be issued a credit or an exchange. Insured return shipping is the responsibility of the purchaser, please contact us for a return shipping authorization. If your purchase is a surprise or special occasion that requires a longer exchange window, please contact to discuss. Due to their individual nature, custom, special orders, and personalized jewelry are final sale. We do not accept returns or exchanges on jewelry that has been altered, damaged, engraved, sized, worn and/or purchased through layaway payment plans, won through giveaways or at a charity event. 
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SHIPPING
All US orders are shipped via Fed-Ex or USPS and protected by insurance with an adult signature required. International collectors, please inquire for your Fed-Ex shipping quote. Duty and import taxes are the sole responsibility of the purchaser.

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